How Can We Help?
Whether you need guidance choosing a golf simulator or have a question about your order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please visit our Return Policy page for full details on how to start a return and what qualifies.
Can I exchange an item for a different model?
Exchanges are handled through our returns process. Simply initiate a return and place a new order for the item you prefer. Check our Return Policy for complete instructions.
How do I choose the right golf simulator for my space?
Room dimensions, ceiling height, and your preferred features all play a role. Send us your space measurements and we can help recommend a simulator setup that fits comfortably.
What size room do I need for a pool table or game table?
Each table requires clearance on all sides for comfortable play. Refer to the product listing for recommended room dimensions, or contact us with your room size and we can advise.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Prompt Support
Our recreation specialists respond to every inquiry within one business day.
Secure Shopping
Your payment and personal information are protected with industry-standard encryption at every step.
Reliable Delivery
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with tracking on every shipment.
30-Day Returns
Owned and operated by Indoor Golf and Recreation, we stand behind every product with a straightforward return process.
